Watercress Line gains Visit Britain’s VAQAS accreditation
The Mid Hants Railway ‘Watercress Line’ are proud to announce that they have passed the Visit Britain’s Visitor Attraction Quality Assurance Service assessment on Friday 22nd February 2008.
As Visit Britain states on their website: VAQAS was launched
nationally in 2001. It is a consumer focused quality assessment service
for all types of visitor attractions. It helps to identify strengths of
an attraction and highlights development areas based on industry
examples. A wide range of attractions of all sizes, both large and
small, throughout England have benefited from participation in the
service.
The Quality Assurance Assessor, Michael Barbour who visited the Watercress Line,
thoroughly assessed the attraction, from initial phone call enquiry,
website information, general appearance and cleanliness of the site and
overall experience of visiting us, to name but a few areas he covered.
Louise Mackay, Marketing Manager of the Watercress Line
commented: “The de-brief and report of Michael’s
observations was very professional and informative. It will enable
us to make improvements to enhance our visitors' experience of visiting
the railway in a variety of ways.”
The Mid Hants Railway ‘Watercress Line’ has been
running as a successful visitor attraction for over 30 years. Last year
the attraction welcomed just over 150,000 visitors who enjoyed standard
travel, Day Out with Thomas, Santa Special events, groups visits, school trips, dining and lots more!
Note to the Editor/ Newsdesk: For more information please contact Louise Mackay, Marketing Manager: 01962 733810; email: marketing@watercressline.co.uk
The Watercress Line,
The Railway
Station, Alresford, Hampshire, England, SO24 9JG T:
01962 733810 F: 01962
735448
E:
information@watercressline.co.uk
www.watercressline.co.uk